Payment Policy for GlideHato

Effective Date: March 26, 2025

At GlideHato, we aim to provide a seamless and secure shopping experience for all of our customers. Our Payment Policy outlines the acceptable methods of payment, payment security, and other important information regarding your transaction with us.

For any questions or assistance, feel free to reach out to our customer service team.

1. Accepted Payment Methods

GlideHato accepts a variety of payment methods to ensure a smooth and convenient purchasing process for our customers. The available methods of payment include:

  • Credit and Debit Cards: We accept Visa, MasterCard, American Express, and Discover cards.

  • PayPal: You can use your PayPal account to make payments securely.

  • Apple Pay and Google Pay: These digital wallets offer quick and safe checkout.

  • Shop Pay: This payment method allows for easy, one-click payment processing and order tracking.

All payments are processed in USD (United States Dollar).

2. Payment Security

We take your payment security very seriously. GlideHato uses secure payment gateways to protect your personal and financial information. Our website is encrypted using SSL (Secure Sockets Layer) technology to ensure that your payment details remain confidential and are transmitted securely.

By using any of the aforementioned payment methods, you can be confident that your payment information is protected.

3. Order Processing and Payment Authorization

When you place an order, we will verify your payment details and the availability of the items. Your payment will be authorized at the time of checkout but will not be processed until the order is confirmed and shipped. In the event of any issues with your payment, such as insufficient funds or an incorrect payment method, your order may be delayed, and you will be contacted by our customer service team.

4. Taxes and Shipping Costs

  • Sales Tax: Applicable sales tax will be added to your order based on your shipping address. The exact amount will be displayed during the checkout process.

  • Shipping Costs: Shipping fees are calculated at checkout based on the shipping method you select and the destination. For orders within the United States, we offer free standard shipping on orders over $50. International shipping charges will vary depending on the location.

5. Payment Confirmation

Once your payment is successfully processed, you will receive an order confirmation email with the details of your purchase. Please review your order to ensure everything is correct. If you notice any issues, please contact our support team immediately at info@glidehato.com.

6. Cancellations and Modifications

If you need to cancel or modify your order, please contact us as soon as possible. Orders are processed quickly, and we may not be able to make changes once the order is confirmed or shipped. However, if the order has not yet been processed, we will do our best to accommodate your request.

7. Refunds

In the event that a refund is necessary, refunds will be issued to the original payment method. Please allow 7-10 business days for the refund to appear in your account, depending on your payment provider.

For more information on our refund process, please refer to our Refund and Returns Policy.

8. Billing Address

You are required to provide an accurate and complete billing address when making a purchase. This helps to verify your payment and prevent fraudulent transactions. If the billing address does not match the information on file with your payment provider, we may contact you to verify your details before proceeding with the order.

9. International Payments

For international customers, we accept payments via PayPal, Apple Pay, Google Pay, and credit cards. Please note that you may incur additional fees, such as currency conversion charges or international transaction fees, depending on your payment method and bank policies. GlideHato is not responsible for these extra charges.

10. Payment Disputes and Chargebacks

If you have any issues with a transaction or believe an error has been made, please contact us immediately at info@glidehato.com. We will work with you to resolve the issue promptly. If a chargeback is initiated without first contacting us to resolve the matter, it may result in the suspension of your account or a denial of future purchases.

11. Customer Support

If you have any questions regarding our payment methods, processing, or any related issues, our customer support team is here to help. Please contact us at: